by Josh Bersin
Originally published: April 4, 2016
This year, our most comprehensive new research on talent management, “High-Impact Talent Management 2015,” found the most differentiating, predictive practices that directly correlate with high performing global companies are those which focus on diversity, inclusion and fairness.
While programs like leadership development, onboarding, sales training and succession management are valuable, it is how they drive inclusion and a feeling of openness that create the greatest business results of all.
We can all understand why this might be true. We live and work in highly diverse environments. The workplace contains different ages, genders, sexual orientations, cultures, backgrounds and physical abilities, and when any one of us feels left out, not included or discriminated against, we simply can’t contribute our best. Much of our new research shows that traditional hierarchical leadership models are being replaced with networks of teams — so if people on the team don’t feel included and respected, the team itself will underperform.