by Phil Hall
Originally published: June 21, 2016
A new report by the non-partisan Government Accountability Office (GAO) has harshly criticized the Consumer Financial Protection Bureau (CFPB) for maintaining a hostile working environment that many agency employees consider to be run by managers that are discriminatory and vengeful.
In a report titled “Consumer Financial Protection Bureau: Additional Actions Needed to Support a Fair and Inclusive Workplace,” the GAO noted that many CFPB employees surveyed feared speaking out about problems in their workplace out of fear of repercussions.
“[The] GAO's survey found heightened concerns related to fair treatment, trust that employees can raise concerns without fear of reprisal, confidence in complaint processes, and other matters,” the report stated. “For survey items on these issues, more than 25 percent of respondents Bureau-wide had unfavorable views, and dissatisfaction was above 35 percent in some CFPB offices and demographic groups. For example, about one-third of respondents disagreed with the statement that success at CFPB is based more on merit than on personal connections or favoritism. Disagreement was 40 percent or more for a few offices that focus on examining institutions and among black respondents.”