Monday, July 25, 2016

What I've Learned By Hiring More Employees With Disabilities - FASTCOMPANY

by Scott Monette 
Originally published: July 21, 2016
Publisher: FastCompany.com 

Less than a fifth of people living with intellectual and developmental disabilities are employed, but business leaders can help change that.

Everyone deserves a chance to succeed. And by my estimation, no group has been refused that opportunity more than people living with disabilities (PLWD). Sadly, less than one-fifth of this population is employed.

Even though I’ve made expanding opportunities for PLWD my life’s work, I nearly denied my first PLWD hire, Andrew, a fair shake. My company sells wine and donates all profits to nonprofits, so we host tastings at grocery and liquor stores. Now one of my top employees, Andrew began his first tasting in 2015 like a pushy car salesman.

Within minutes, I was reconsidering my hire, anxiously coaching him between interactions. And something happened that, in hindsight, I should've expected: Andrew listened to me, improving his approach with each customer. After all, nobody gets a new job right on the first shot. By tasting’s end, customers were lining up to speak with Andrew. We wound up selling twice our normal volume that day.