by Willow Aliento
Originally published: January 18, 2017
Despite the benefits of employing those with a disability, retail employers don’t have the practical knowledge to make workplaces more accessible.
When was the last time you were assisted in a shop by someone in a wheelchair?
According to Suzanne Colbert, chief executive of the Australian Network on Disability, there is no reason why a sales role where deep product knowledge is required, whether that be selling phones or tools, couldn’t be filled by someone in a wheelchair.
And yet, says Colbert, “I can’t think of a single retail experience I have had where I have been assisted by a consultant in a wheelchair.”
People with mobility-related disabilities are proportionally under-represented amongst the more than one million Australians working in sales roles.