Originally published: February 8, 2017
Do you often find yourself treating your colleagues differently on the basis of their ethnicity or gender?
Pose this question to a co-worker, and you’re likely to be met with a confident “No”, along with potentially an uncomfortable stare.
Yet unfairness persists. The glass ceiling remains firmly in place. Women and ethnic minorities continue to be underrepresented and often underpaid in many fields.
While open prejudice and discrimination remain pressing issues in workplaces around the world, the more elusive challenge, facing many modern organisations, is that of unconscious bias. This is not a new concept, nor will it be unfamiliar to many readers. So why have both public and private organisations have struggled to overcome bias among their employees, despite the best attempts that millions of pounds can buy?