by Eric Mosley
Originally published: March 3, 2017
Organizations are increasingly global. To work effectively with customers, partners and employees around the world, we need to interact with and build relationships with people who may speak a different language, celebrate different holidays, or have different ideologies. To succeed in our jobs, we need to work effectively in culturally diverse environments.
Visit any organization’s website in corporate America and there is bound to be a section on diversity and inclusion. While forward-thinking organizations are stepping up their efforts to recruit a diverse workforce, every organization defines diversity and inclusion differently. For most organizations, diversity means ensuring their workforce is comprised of a healthy mix of gender, ethnicities, age, backgrounds, and thinking. While that’s a step in the right direction, it’s just a tiny step as diversity transcends these parameters.
To me, a culturally diverse workplace is one that comprises a multi-generational workforce, different personality types such as introverts vs. extroverts, and employees with varied emotional quotients as part of the diversity mix. Above all, a culturally diverse workplace is one where everyone feels included and belongs. To quote diversity advocate Vernā Myers, “Diversity is being invited to the party. Inclusion is being asked to dance.”