by Mark Newman
Originally published: March 28, 2017
If you have a problem with your iPad or other Apple device and call the helpline, there's a good chance you will be speaking to Tamara Paris.
She works at the Concentrix call centre at Jackson Square, where she’s an iOS senior advisor who has been trained on Apple products.
“That’s a fancy way of saying if you have a broken (iPhone) or your whole (Apple) computer (went down), you call me,” said the 29-year-old central Mountain resident. “I’ve always been good with computer-techie stuff.”
A couple of years ago, Paris never dreamed she would be a techie and working in a full-time job with benefits that she liked and that would give her a couple of promotions. She thought her future was in hairstyling, facials and manicures.