Wednesday, May 31, 2017

How Google Addresses Employee Bias Through An Internal Email Newsletter - FORBES

by Georgene Huang
Originally published: May 30, 2017

The great Supreme Court Justice Louis Brandeis once said, “ the best of disinfectants.” This metaphor for the natural and desirable byproduct of transparency has always appealed to me. In fact, it’s one of the founding principles of Fairygodboss, the women’s-only employee job review site focused on women’s perspectives and concerns that I co-founded.

This week, I learned of a unique transparency practice at Google: an internal email list-serve, which is run by employees and referred to as “Yes, At Google,” tracks anonymous complaints of harassment or bias incidents. The company reportedly actually encourages employees to use it as a resource.

In fact, a spokesperson of Google told Bloomberg: "We work really hard to promote and preserve a culture of respect and inclusion...Our employees have numerous ways to raise issues — both negative and positive — with us, including through grassroots transparency efforts like this one. We take concerns seriously and take appropriate measures to address them."