Originally published: June 12, 2017
Tim Ryan had been the United States chairman of PricewaterhouseCoopers for about a week last year when five police officers in Dallas were killed by a sniper during a protest over police shootings of African-Americans in Minnesota and Louisiana.
A company email to reassure the accounting firm’s employees drew a response that stayed with Mr. Ryan.
“The sender wrote that when he came to work, the silence about what happened was deafening, “ Mr. Ryan recalled in an interview. “I knew this was something that hit on our leadership. “