by Nancy Krawczyk
Originally published: June 13, 2017
A new, more diverse generation is taking center stage. And new technologies are changing the way people shop, buy and sell, and work.
We know that in the next 10 years, the retail workforce will be reshaped by millennials, who will make up an estimated 75 percent of all employees by 2025. This generation expects companies to have digital acumen. They hunger for meaningful work and want an engaging culture with a personalized experience.
Technology will be a key driver, disrupting how the industry handles finding talent, how you and others in retail do the work, and how you’re trained and developed for the next step in your career.
Are you and your company ready to take advantage of these changes — or will you surrender the edge to your competition?