by Cortney Roark
Originally published: July 7, 2017
Every business person is familiar with ROI. Return on investment – it's an important business concept.
But Doug Minter at the Knoxville Chamber has another ROI that he said influences a business's bottom line significantly.
Return on inclusion.
"There is diversity of thought, diversity of background, diversity of where you're from, sexual orientation, age," Minter said. "But diversity is fuel. We need to look at it as a fuel that is a commodity. If we use it appropriately, then it can light a business on fire. It can light the community on fire.